STEP 01
of 2
Method 1: CMD
Use Command Prompt to list your drive model and serial number.
open command prompt
Open the Start menu, search for
Command Prompt, then right-click it and choose Run as administrator.
enter the command
Run the command below:
wmic diskdrive get model,serialnumber
view the results
CMD will print the Model and SerialNumber for all disk drives.
If support asks for this information, copy the text values directly instead of sending a screenshot.
example image
reference image
STEP 02
of 2
Method 2: PowerShell
Use PowerShell to output the same information in a clean table format.
open powershell
Open the Start menu, search for
PowerShell, then right-click Windows PowerShell and choose Run as administrator.
enter the command
Run the command below:
Get-CimInstance Win32_DiskDrive | Format-Table Model, SerialNumber -AutoSize
view the results
PowerShell will display a table with each drive's Model and SerialNumber.
You're All Set!
You can now retrieve your disk serial number using CMD or PowerShell. If support requests it, paste the command output as text.